Phased Rollout

A strategic, city-by-city expansion plan to build a nationwide network

1

Phase 1: MVP Launch in Birmingham

Months 1-6

Launch our Minimum Viable Product in Birmingham to validate the concept and gather initial user feedback.

Key Objectives:
  • Onboard 50+ local merchants
  • Acquire 5,000+ users
  • Process £2.5M in GMV
  • Achieve 85% user satisfaction
MVP Features:
  • Project input tool
  • Materials estimator
  • Pricing engine
  • Basic merchant portal
2

Phase 2: Major City Expansion

Months 7-18

Expand to five additional major UK cities, incorporating learnings from the MVP phase to refine the platform.

Target Cities:
  • Manchester
  • Leeds
  • Glasgow
  • Bristol
  • London
Key Objectives:
  • Onboard 300+ merchants
  • Acquire 30,000+ users
  • Process £25M in GMV
  • Launch mobile applications
Enhanced Features:
  • Advanced account dashboard
  • Enhanced delivery management
  • Multi-project management
  • Premium merchant features
3

Phase 3: Nationwide Rollout

Months 19-36

Complete nationwide expansion to cover all major UK regions, establishing mybuildersmerchant.uk as the market leader.

Coverage Expansion:
  • All UK major cities
  • Regional towns
  • Rural coverage through delivery networks
Key Objectives:
  • Onboard 2,000+ merchants
  • Acquire 200,000+ users
  • Process £120M in GMV
  • Achieve profitability
Advanced Features:
  • AI-powered material recommendations
  • Advanced analytics for merchants
  • Integration with project management tools
  • Sustainable materials marketplace
4

Phase 4: International Expansion

Year 4+

Expand the platform to select international markets with similar construction industry dynamics.

Target Markets:
  • Ireland
  • Netherlands
  • Germany
  • France
Expansion Strategy:
  • Market-specific adaptations
  • Local partnerships
  • Potential acquisitions
  • Localized marketing campaigns

Go-to-Market Strategy

Our approach to acquiring users and merchants in each market

User Acquisition Strategy

Our multi-channel approach to acquiring builders, contractors, and self-builders:

Targeted Digital Marketing
  • Search engine marketing focused on procurement-related keywords
  • Social media campaigns targeting construction professionals
  • Retargeting campaigns for website visitors
Industry Partnerships
  • Collaborations with trade associations
  • Presence at industry trade shows and events
  • Co-marketing with complementary construction software
Referral Programme
  • Incentives for existing users to refer colleagues
  • Tiered rewards based on referral activity
  • Special promotions for trade groups and teams
Content Marketing
  • Educational content on materials selection and project planning
  • Case studies showcasing cost and time savings
  • Industry trend reports and insights

Merchant Onboarding Strategy

Our approach to building a comprehensive network of merchants in each market:

Direct Sales Team
  • Dedicated regional sales representatives
  • In-person demonstrations and onboarding support
  • Customised integration planning for each merchant
Value Proposition
  • Access to new customer segments
  • Increased order volume and average basket size
  • Reduced customer acquisition costs
  • Streamlined order processing
Onboarding Incentives
  • Free trial periods for premium features
  • Reduced commission rates for early adopters
  • Co-marketing opportunities
  • Featured placement during launch periods
Training & Support
  • Comprehensive onboarding programme
  • Dedicated account managers
  • Regular performance reviews and optimisation
  • Merchant success resources and best practices

Key Performance Indicators

We will track these critical metrics to measure success and guide our expansion:

KPI Phase 1 Target Phase 2 Target Phase 3 Target
Monthly Active Users 3,000 20,000 150,000
Active Merchants 50 300 2,000
Monthly GMV £250,000 £2,000,000 £10,000,000
User Retention (90-day) 70% 80% 85%
Merchant Retention (Annual) 80% 85% 90%
Average Order Value £1,800 £2,200 £2,500
Cost Per Acquisition £120 £95 £65

Risk Mitigation

Identifying potential challenges and our strategies to address them

Merchant Adoption Challenges

Risk: Resistance from traditional merchants to adopt new technology.

Mitigation Strategy:

  • Phased onboarding with dedicated support
  • Clear demonstration of ROI and competitive advantage
  • Minimal disruption to existing systems through flexible API integration
  • Success stories and case studies from early adopters

Technical Integration Complexity

Risk: Challenges integrating with diverse merchant inventory systems.

Mitigation Strategy:

  • Development of flexible integration middleware
  • Support for manual inventory updates for smaller merchants
  • Partnerships with major inventory management software providers
  • Phased integration approach starting with core functionality

User Adoption Barriers

Risk: Resistance to changing established procurement methods.

Mitigation Strategy:

  • Focus on clear, measurable time and cost savings
  • Intuitive UX design with minimal learning curve
  • Free trial periods and gradual feature adoption
  • Comprehensive onboarding and training resources

Competitive Response

Risk: Established players developing similar solutions.

Mitigation Strategy:

  • Rapid market penetration in key regions
  • Focus on building network effects and merchant relationships
  • Continuous innovation and feature development
  • Strategic partnerships to strengthen market position

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